Vonage has been providing nonprofits business phone services (UCaaS & CCaaS) longer than any other organization in the space and is the only carrier that has a worldwide private network ensuring quality of service and a high level of uptime and quality for customers.

Vonage owns its own technology stack to deliver its services seamlessly to nonprofits for Unified Communications, Contact Center and API needs.

Benefits

Vonage simplifies how you run the organization  by combining phone, video and messaging all in one seamless platform.

With a full set of features, Vonage helps nonprofits globally by lowering costs, lowering stress and making teams more productive enabling communication no matter where they choose to work.

For customers seeking a Contact Center solution, Vonage has a complete omnichannel solution for customers including providing solutions such as PCI adherence, WFO/WFM, QM, Analytics, AI and more.

Does Vonage integrate with Salesforce?

If a customer has Salesforce as their current CRM, the solution provided by Vonage embeds directly into Salesforce providing users with a single pane of glass for managing their agents, customer interactions and more.

 

Key Features and Differentiators

If your nonprofit is looking for a robust, intuitive, and reliable business cloud service at an incredible value, explore Vonage Business Cloud.

  • 99.999% uptime reliability┬╣

  • Runs on your high-speed internet connection

  • Enhanced quality of service with SD-WAN technology available

  • 40+ features to help you customize your business communications

  • Mobile and desktop applications enable mobile working and virtual teams

  • High-quality voice, point to point video, and messaging

  • Includes Vonage Meetings solutions offering chat, screen share, video and web conferencing

  • Integrates with the business applications you use everyday

  • Easily scales as your business grows

  • Simple activation and setup with 24/7 customer support

  • Multi-site single bill

 

Vonage is the only provider in this space that owns and manages the whole stack from UC to CC and APIs. This gives Vonage the ability to develop new products quicker and launch new and innovative products to the market quickly without having the dependency on another 3rd party provider. Also, Vonage’s Contact Center (CCaaS)  solution (NewVoiceMedia) is the only platform that is natively built within SalesForce and is ranked as one of the highest ranked CCaaS solutions for customers that are leveraging Salesforce (Sales & Service Cloud) for their nonprofits.

How to get started with Vonage

Larger users should speak to a Vonage rep directly rather than buy online.  To make contact with your rep quickly, fill out the form below and we will have them contact you immediately.    We will have your Zoom rep contact you for a demo, discuss more complex needs or provide a quote.  If you’re not sure if you need a rep, we’re here to answer your questions.

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